Account Manager France

As an Account Manager (AM) for the French market, you will be responsible for growing and retaining an existing portfolio of customers, while actively driving revenue expansion through upsells, cross-sells, and renewals.

This role sits at the intersection of Account Management and Sales. We are looking for someone with a hunter mindset, who enjoys creating opportunities, running outbound campaigns within existing accounts, and leading strong value-based commercial conversations. This position is open to both experienced Account Managers and Account Executives looking to transition into an expansion-focused role.

About the team

The Tellent France team covers all Go-To-Market functions, including Marketing, Sales, Partnerships, Customer Success, and Support. With more than 1,000 customers in France, our ambition is to continue scaling efficiently by increasing Net Revenue Retention (NRR) and customer lifetime value.

As part of the Account Management team, you will work closely with Customer Success Managers (CSMs) and report directly to the Head of Sales France. You will own the commercial growth strategy for your accounts, while CSMs focus on adoption and value realization.

Your 12-month journey as an Account Manager

In your first three months

You will be onboarded on Tellent’s products, pricing, customer segments, and commercial processes. You will shadow customer calls, learn how to run renewal and expansion conversations, and start supporting upsell and cross-sell opportunities. You will also learn how we run outbound expansion campaigns within our customer base.

By the six-month mark

You will independently manage your customer portfolio, owning renewals, upsells, cross-sells, and pricing migrations. You will proactively identify expansion opportunities, build account plans, and run targeted outbound campaigns to engage additional stakeholders within your accounts.

By the end of your first year

You will consistently achieve your revenue targets and be a strong contributor to Tellent France’s NRR and expansion growth. You will be recognized as a reliable commercial partner by your customers and as a proactive revenue driver internally.

What you will be doing

• Own and grow a portfolio of existing customers, driving renewals and expansion revenue.

• Proactively build expansion pipeline through outbound activities within your accounts.

• Design and run structured outbound campaigns (segmentation, messaging, multichannel cadences).

• Lead value-based commercial conversations, connecting product capabilities to customer business outcomes.

• Manage pricing migrations and contract renewals, negotiating with multiple stakeholders.

• Collaborate closely with Customer Success Managers to align adoption, value delivery, and commercial growth.

• Maintain accurate forecasting and pipeline hygiene in the CRM.

• Contribute to improving Tellent’s account management and expansion playbooks.

What you will bring to the team

• 2–5 years of experience in B2B SaaS as an Account Manager, Account Executive, or similar closing role.

• Proven ability to close revenue, whether through new business or account expansion.

• Strong outbound experience, including building and executing outreach campaigns.

• Comfortable running structured sales cycles and managing multiple opportunities in parallel.

• Strong communication and negotiation skills, with experience engaging multi-stakeholder accounts.

• Ability to prioritize effectively and manage a customer portfolio with rigor.

• Fluent French and strong English skills (company language is English).

Bonus – what will set you apart

• Background as an Account Executive transitioning into Account Management.

• Strong hunter mentality applied to an existing customer base.

• Proven value-selling approach (ROI, business impact, outcomes).

• Proficiency in at least one sales methodology: MEDDIC / MEDDPICC, Challenger, SPIN, SPICED, BANT.

• Experience with multi-product or suite-based SaaS offerings.

• Familiarity with tools such as HubSpot, Planhat, or similar CRM / CS platforms.

Who will thrive in this role

• You enjoy owning revenue, not just managing relationships.

• You’re proactive by nature and like creating opportunities, even within an existing customer base.

• You’re comfortable doing outbound outreach and building campaigns to engage new stakeholders.

• You care about value selling and enjoy connecting product capabilities to real business impact.

• You like structure: clear targets, pipeline discipline, forecasting, and sales methodologies.

• You enjoy working closely with CSMs, Product, and Marketing to drive customer and revenue outcomes

What we offer:

• Impactful role at one of the fastest-growing companies in Europe.

• €1000 budget each year to attend courses or conferences and 2 additional days off for learning

• 25 vacation days + around 9 RTT

• 2 wellbeing days

• Pension scheme & fitness subscription.

• Apple MacBook alongside a Home Office budget.

• Work from anywhere for 4 weeks/year.

• An inclusive and international work environment with a lot of fun thrown in!

About Tellent

Tellent is a leading Talent Management Suite designed to empower HR & People teams across the entire employee journey. Our all-in-one platform combines an Applicant Tracking System (Tellent Recruitee), intuitive HRIS (Tellent HR) and powerful Performance Management Software (Tellent Grow) to streamline every stage of the talent lifecycle.

With a team of 250+ talented professionals across global hubs, we support 7,000+ organizations in 100+ countries — helping them attract, grow and retain top talent. Backed by a thriving ecosystem of 500+ partners, we’re united by one shared mission: to equip People leaders everywhere with the tools they need to make better people decisions today.